Frequently Asked Questions
Everything you need to know about bringing Simple Modern style into your home.
What is your standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for home decor items?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom furniture and final sale items are not eligible for return.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly manufacturing. Our wood is FSC-certified, and we use recycled textiles whenever possible to minimize our environmental footprint.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also log into your account on our website to view real-time shipping updates.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.